Clauses governing the provision of utility services in lease agreements are important provisions that directly affect the rights of the lessee and the obligations of the lessor. A clear understanding of and well-drafted provisions on such a matter help minimize disputes and ensure the stable performance of the lease agreement.
I. Overview of issues relating to utility service provision clauses in lease agreements
Utility service provision clauses in lease agreements play an essential role in ensuring that the leased property remains in a stable and usable condition. Utility services not only satisfy daily and living needs but also directly impact the lessee’s business operations. In practice, however, many lease agreements contain vague or insufficient provisions regarding this matter, thereby causing difficulties when incidents or disputes arise.

The absence of provisions relating to the maintenance and repair of utility systems or mechanisms for handling service interruptions is also a common cause of disputes. Therefore, drafting these clauses in a detailed manner that complies with applicable laws and practical usage requirements is necessary to protect the lawful rights and interests of the parties and ensure the stability of the lease relationship.
II. Understanding utility service provision clauses in lease agreements
1. What is a utility service provision clause in a lease agreement, and what contents does it typically include?
A utility service provision clause in a lease agreement is an agreement between the lessor and the lessee regarding the provision, use, and management of essential services associated with the leased property, such as electricity, water, internet, sanitation, security, parking facilities, and similar services. Such a clause is intended to ensure that the leased property can be used consistently and for its intended purpose while clearly defining the rights and obligations of the parties during the use and operation of such utilities.
Typically, it includes fundamental contents such as: the list of utility services to be provided; service quality standards and scope of service provision; methods for calculating and paying utility charges (based on separate meters, shared allocation, or package fees); the responsibilities of each party in operating, maintaining, and repairing utility systems; as well as provisions relating to temporary suspension or interruption of services. In addition, the clause often addresses prior notice obligations in the cases of changes to or suspension of services, mechanisms for handling incidents or disputes relating to invoices and service quality, and provisions on compensation for damages in cases where either party breaches its obligations concerning the agreed utility services.
2. What forms are legally recognized for utility service provision clauses in lease agreements to be valid and enforceable?
The validity and enforceability of utility service provision clauses in lease agreements are recognized based on the general provisions of civil law. Regarding contractual form, Clause 1 Article 119 of the Civil Code 2015 provides that civil transactions may be established verbally, in writing, or by electronic means.
However, for a lease agreement and its utility service provision clauses to be legally valid, they must satisfy the conditions set out in Article 117 of the same Code. Residential lease agreements should be made in writing and contain essential contents, within which the parties are entitled to agree upon additional terms and conditions, including those relating to utilities.
The enforceability of such clauses is ensured through the general legal framework governing contracts and the parties’ freedom of agreement.
3. Does a utility service provision clause in a lease agreement require a prior notice period before service suspension? Why?
Current laws do not prescribe a mandatory specific notice period prior to the suspension of utility services under a lease agreement. However, under Clause 2 Article 474 of the Civil Code 2015, where the parties have not agreed upon or cannot determine the lease term, either party still has the right to terminate the agreement provided that reasonable prior notice is given to the other party.
In addition, according to Point c Clause 1 Article 117 and Article 385 of the Civil Code 2015, the parties are entitled to freely agree upon contractual contents, provided that such agreements do not violate prohibitory provisions of law. Moreover, Clause 3 Article 3 of the same Code establishes the principle of good faith and honesty, under which parties may not arbitrarily cause damage to one another, including by suspending essential utility services without appropriate notice.
Therefore, although the law does not specifically prescribe a notice period, expressly stipulating the prior notice timeframe in the agreement is necessary to ensure transparency, minimize risks, and protect the lawful rights and interests of the parties.
4. How should utility service provision clauses in lease agreements clearly stipulate responsibilities for maintenance and repair of utility systems?
Utility service provision clauses in lease agreements should clearly stipulate responsibilities for the maintenance and repair of utility systems by specifically allocating the obligations of each party.
Pursuant to Article 479 of the Civil Code 2015, the lessee is obligated to preserve the leased property, conduct minor repairs, and compensate for damage caused by its fault, while not being liable for normal wear and tear. Accordingly, the lessee may be deemed responsible for damage arising during use due to its fault, whereas damage caused by structural defects or natural deterioration generally falls within the lessor’s responsibility.

Clause 6 Article 163 of the Law on Housing 2023 requires residential lease agreements to clearly specify the rights and obligations of the parties, including repair responsibilities during the lease term. Therefore, utility-related clauses should specifically identify which systems are maintained by the lessor (such as common electricity and water systems), which systems must be repaired by the lessee, the time limits for remedying incidents, and the principles governing cost allocation.
Detailed provisions help ensure transparency in the allocation of responsibilities, minimize disputes, and maintain the stable operation of utility systems throughout the lease term.
III. Legal regulations relating to utility service provision clauses in lease agreements
1. How does current law regulate utility service provision clauses in lease agreements between lessors and lessees?
The provision of utility services under lease agreements is governed through general regulations on contracts and lease agreements.
- Pursuant to Article 385 of the Civil Code 2015, the parties are entitled to freely agree upon contractual contents, including the provision and use of utility services, provided that such agreements do not violate prohibitory provisions of law and are consistent with social ethics.
- Article 476 of the Civil Code 2015 provides that the lessor is obligated to ensure that the leased property remains in a usable condition, while the lessee is obligated to use the property for its intended purpose and preserve it properly. These provisions form the legal basis for determining responsibilities relating to the provision and maintenance of utilities associated with the leased property.
- With respect to residential lease agreements, Clause 6 Article 163 of the Law on Housing 2023 requires the agreement to contain provisions on the rights and obligations of the parties, including responsibilities for repairing housing defects during the lease term. Matters relating to the provision of other utility services may also be agreed upon and incorporated into the agreement according to Clause 8 of this Article.
2. In the case of a dispute, which authority or court has jurisdiction over disputes relating to utility service provision clauses in lease agreements?
Where disputes arise in relation to utility service provision clauses in lease agreements, jurisdiction primarily belongs to the competent People’s Court unless the parties have agreed to resolve disputes through arbitration.
Specifically, such disputes are civil contractual disputes falling within the jurisdiction of the Court according to Clause 3 Article 26 of the Civil Procedure Code 2015, as amended and supplemented in 2025. Specific jurisdiction is determined in accordance with the relevant provisions and Article 39 of the same Code. Where the parties have a valid arbitration agreement, disputes may be resolved through arbitration under Article 5 of the Law on Commercial Arbitration 2010. In the absence of such agreement, the Court remains the default competent authority.
Clearly drafting and regulating utility service provision clauses in lease agreements not only helps ensure the rights and obligations of the parties but also serves as an important legal basis for minimizing risks and effectively resolving disputes when they arise.
3. Can a lessee initiate legal proceedings to claim damages for violations of utility service provision clauses in a lease agreement? What are the common violations?
Pursuant to Article 186 of the Civil Procedure Code 2015, as amended and supplemented in 2025, individuals and organizations have the right to initiate legal proceedings before competent courts to protect their lawful rights and interests. A lessee is entitled to file a lawsuit seeking compensation for damages where the lessor breaches utility service provision clauses in the lease agreement and such breach causes actual damage, under Articles 351 and 360 of the Civil Code 2015.
In practice, common violations include: arbitrarily cutting off or suspending electricity, water, or internet services contrary to the agreement; failing to maintain or repair utility systems resulting in service interruptions; providing services that do not meet the agreed quality standards; charging non-transparent or excessive utility fees beyond the agreed rates; and delayed remediation of incidents affecting the lessee’s living conditions or business operations.
However, to successfully claim compensation, the lessee must prove all necessary elements, including: the existence of a breach of obligations, actual damages incurred, and a causal relationship between the breach and the damages suffered. Clearly stipulating these matters in the lease agreement from the outset will facilitate future claims and compensation procedures.
IV. Questions relating to utility service provision clauses in lease agreements
1. When amending or extending a lease agreement, what procedures must be followed to modify the utility service provision clause?
When amending or extending a lease agreement, any modification to the utility service provision clause must be mutually agreed upon by the parties and recorded in writing, whether in the form of a contract appendix or a new agreement. In fact, contractual contents may only be amended upon the mutual consent of the parties pursuant to Clause 1 Article 421 of the Civil Code 2015.
In addition, for residential lease agreements, the law requires the contract to be made in writing; therefore, any amendments or supplements must also comply with this formal requirement to ensure legal validity (Article 163 of the Law on Housing 2023). In cases where the original agreement was notarized or certified, amendments should likewise be executed in the same form to maintain consistency and facilitate proof in the event of disputes.
2. If the lessor unilaterally changes the contents of the utility service provision clause in a lease agreement, how is the lessee protected under the law?
Where the lessor unilaterally changes the contents of the utility service provision clause without the lessee’s consent, such conduct is considered a breach of contractual obligations because contractual contents may only be amended upon agreement between the parties pursuant to Clause 1 Article 421 of the Civil Code 2015. In such cases, the lessee has the right to request continued proper performance of the agreement, restoration of the original condition, or compensation for damages incurred under Articles 351 and 360 of the same Code.
Where such unilateral changes seriously affect the use of the leased property (for example, unlawful reduction or suspension of electricity or water supply), the lessee also has the right to unilaterally terminate the agreement according to Article 428 of the Civil Code 2015, as well as request compensation under the provisions governing contract termination due to the other party’s breach of obligations.
3. How should utility service provision clauses in lease agreements regulate compensation in cases of service interruption?
Utility service provision clauses in lease agreements should clearly specify circumstances leading to service interruptions, applicable compensation levels, and methods for determining damages, such as rent reductions, reimbursement of service charges, or compensation for actual damages if the interruption is attributable to the fault of the lessor. The determination of compensation should be connected to actual damages incurred and may also include agreed contractual penalties to enhance enforceability.

The clause should specifically regulate interruption cases, compensation levels, and handling procedures in order to ensure clarity and ease of application when disputes arise.
4. In disputes concerning utility invoices, what evidence should utility service provision clauses in lease agreements require as mandatory evidence?
In disputes relating to utility invoices, utility service provision clauses in lease agreements should clearly specify mandatory forms of evidence, including: valid invoices or payment receipts; utility meter readings (electricity, water) confirmed by the parties or the service provider; detailed statements explaining cost calculations; service agreements with utility providers (if any); and periodic reconciliation records confirming relevant figures. Requiring such evidence is necessary because the burden of proof lies with the party asserting a claim pursuant to Article 91 of the Civil Procedure Code 2015. Lawful evidence must consist of documents, invoices, electronic data, and other materials lawfully collected in accordance with Article 94 of the same Code.
5. When drafting utility service provision clauses in lease agreements, what contents relating to proof of breach and remedial measures should be clearly specified?
When drafting utility service provision clauses in lease agreements, parties should clearly specify the conditions for establishing breaches and the applicable remedial measures to facilitate enforcement in the cases of disputes.
- With respect to proof of breach: The clause should clearly identify the grounds constituting a violation, such as failure to provide services or unlawful service interruption contrary to the agreement, the occurrence of actual damages, and the causal relationship between the breach and the resulting damages. The clause should also specify the types of evidence to be used, including invoices, utility meter readings, incident reports, and notices exchanged between the parties.
- With respect to remedial measures: The clause should specifically provide for remedies such as mandatory restoration of services within a specified timeframe, reductions in rent or service charges, compensation for damages, or contractual penalties where agreed by the parties.
V. Are you looking for a reputable legal expert to assist with issues relating to utility service provision clauses in lease agreements?
Drafting and reviewing utility service provision clauses in lease agreements require legal expertise and practical experience to minimize risks and disputes. NPLaw can assist you in developing comprehensive and enforceable contractual provisions, advising on appropriate handling measures, and representing you in dispute resolution proceedings when necessary, thereby ensuring that your lawful rights and interests are protected to the fullest extent under applicable laws.
It can be seen that drafting utility service provision clauses in lease agreements in a comprehensive, clear, and legally compliant manner is a key factor in ensuring the stable implementation of the agreement. From determining contractual contents and form, allocating maintenance and repair responsibilities, to establishing mechanisms for handling breaches and resolving disputes, all matters should be specifically agreed upon from the outset. This not only enables the parties to proactively prevent risks but also creates a solid legal basis for protecting their lawful rights and interests when issues arise.
The above information is provided for reference purposes only. Should you require advice regarding a specific case, please contact NPLaw Firm for prompt legal consultation.